Shipping policy
At Floral Treasure, we are committed to delivering your seeds and bulbs safely and promptly. Please read our shipping policy below to understand how we handle and dispatch orders.
1. Order Processing
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All orders are processed within 1–3 business days after payment confirmation.
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Orders placed on weekends or holidays will be processed on the next working day.
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During peak seasons or sales, processing times may be slightly longer.
2. Shipping Locations
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We currently ship across India.
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International shipping is not available at this time.
3. Delivery Time
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Delivery typically takes 3–7 business days, depending on your location.
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Remote or rural areas may take longer for delivery.
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Delays caused by courier services, natural events, or logistical issues are beyond our control, but we will support you in tracking the parcel.
4. Shipping Charges
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Free Shipping on orders above ₹499.
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A flat shipping rate of ₹49 applies to orders below ₹499.
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Shipping charges (if any) are calculated and shown at checkout before payment.
5. Order Tracking
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Once your order is shipped, you will receive a tracking number via email/SMS.
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You can track your order status from the Order Tracking page on our website.
6. Packaging
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All seeds and bulbs are packed carefully in secure, moisture-proof packaging to maintain quality during transit.
7. Damaged or Lost Parcels
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If your package arrives damaged, please contact us within 48 hours with photos.
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In case of lost shipments, we will initiate a courier investigation and offer a resolution based on the findings.
8. Address Accuracy
Please ensure your shipping address is complete and accurate. We are not responsible for delivery issues due to incorrect or incomplete addresses.
Contact Us
For shipping-related inquiries, please reach out to us:
📧 Email: support@floraltreasure.in
📞 Phone/WhatsApp: +91 7907791342
🕐 Support Hours: Mon–Sat, 10 AM – 6 PM